Interview with Natasha Britton – The Positive Vision Consultant:

"Success comes faster when you surround yourself with the right people"

Natasha Britton - The Positive Vision Consultant

Natasha Britton also known as the Positive Vision Consultant is a business mentor, strategist, and advocate for salon and beauty entrepreneurs, helping them build profitable businesses that support both freedom and lifestyle. With over 15 years of experience in the beauty and aesthetics industry, Natasha transitioned from hands-on clinic work to mentoring after realising her ability to transform struggling salons into thriving, well-run businesses.

She is the creator of the SHIFT™ Method, a structured framework that addresses mindset, habits, strategy, systems, and performance tracking to help business owners overcome overwhelm, “shiny object syndrome,” and procrastination. Natasha also hosts the Blueprint to Success spa retreats, which combine actionable business workshops with downtime for reflection and clarity, allowing entrepreneurs to make real breakthroughs.

Natasha’s mentorship has helped countless salon owners increase revenue, streamline operations, and regain personal time, while building confidence as leaders of their businesses. Beyond her work with entrepreneurs, Natasha is committed to social impact: growing up on a council estate and becoming a homeless teenage mother, she now aims to inspire and equip underprivileged children with entrepreneurial skills and hope for a better future.

Here she shares with us the secrets to becoming a thriving entrepreneur.

Q1: You originally trained and worked in the beauty and aesthetics industry — what drew you into business mentoring for salon and beauty entrepreneurs instead of staying focused solely on clinic work?

I’ve been mentoring in different forms since 2006, but my first official client came in October 2019 when a fellow salon owner reached out in desperation. She needed to generate cash fast, and I knew I could help. In just two months of working together, she increased her revenue by £50,000. That result blew me away and confirmed I had something powerful to offer. A few months later, the pandemic hit. While salons were forced to close, I saw it as the perfect time to guide owners to work on their business rather than in it, and that’s when my mentoring really took off.

Q2: You talk about helping salon owners “work less and earn more.” What are the most common blockers that prevent salon owners from paying themselves a decent wage or stepping back from day-to-day operations?

The biggest blockers I see are threefold. First, positioning — too many salon owners market themselves as “just another option” instead of creating something so unique they can’t be compared. I always say you want to be the orange in a sea of apples. Second, services — owners often believe they need the latest machine or treatment, when in reality most already have too many underused services. And third, avoiding the numbers — when you bury your head in the sand and don’t track data, you end up making blind decisions instead of smart ones.

Q3: Can you explain your “Shift Method” (or “New Shift Method”)? How did you develop it to address shiny object syndrome, overwhelm, and procrastination?

SHIFT™ stands for Successful Mindset, Habits & Routines, Implementing a Strategy, Framework for Systems & Processes, and Track KPIs & Figures. I built it from my own experience of running a salon while raising three kids and working 70-hour weeks. I saw first-hand how easy it was to get distracted by the next “quick fix” trend or feel paralysed by the amount to do. SHIFT™ is about stripping everything back to foundations. You start with mindset, because nothing changes without it. Then you layer in habits, strategy, systems, and tracking. It keeps business owners focused and moving forward without the noise or overwhelm.

Q4: When mentoring solo entrepreneurs, what’s the most surprising mindset block you find people have — and how do you help them break through it?

The most surprising block is that so many don’t believe they deserve to earn good money doing what they love. They’ll say, “I just want to help people” as if profit cancels out passion. I help them see that the two go hand in hand. When they earn well, they can reinvest in their business, take better care of clients, and create the lifestyle they set out to build. I use practical exercises like pricing breakdowns, but I also challenge their self-worth directly. When they start valuing themselves, their clients do too.

Q5: Your Blueprint to Success spa retreat is designed as a balance of workshop content and downtime. How did you arrive at that format, and why do you think traditional retreats often fail?

I’ve been on business workshops that were crammed full of content. It feels great in the moment, but without space to process, most of what you’ve learned gets lost. When you try to squeeze in too much, it has the opposite effect — overwhelm instead of clarity. That’s why I designed the retreat with balance. The downtime is just as important as the workshops because it gives space for reflection, processing, and real breakthroughs.

Q6: Can you share a success story of a salon owner who applied your mentorship — what was the problem, what did you recommend, and what changed?

One of my clients, Jamie, was working six days a week, barely paying herself, and constantly firefighting with staff. She had just gone VAT registered and admitted she wouldn’t survive without support. We focused on staff management, stepping fully into her role as a leader, and implementing proper systems. Within a year, her turnover jumped from £75,000 to £244,000 and she’s now on track for £280,000 this year. She reduced her hours to just two days a week, bought herself a Tesla, and even withdrew £40,000 because there was “too much money” sitting in the account. But the biggest transformation wasn’t financial — she became the confident CEO of her business. She’s in the best shape of her life, happier than ever, and now loves walking into her salon each day.

Q7: How do you measure success with your clients? Beyond profit and revenue, what shifts (habits, mindset, personal life) do you look for?

Revenue is important, but for me the true markers of success are lifestyle changes. Is a client taking holidays without worrying the business will collapse? Are they paying themselves consistently? Have they built routines that give them time back with their family? Do they show up with confidence and clarity instead of doubt and panic? Those are the shifts I look for — because that’s when I know they’ve built a business that serves their life, not the other way round.

Q8: As someone who balances being a business owner, mentor, retreat host, and parent, how do you personally avoid burnout? What rhythms or routines sustain you?

I’ve learned to protect my energy fiercely. I block time for strategy, but I also block time for rest, family, and fun. I follow the same principles I teach — habits, routines, and boundaries. I’m big on morning routines that set the tone, and I always keep my vision front and centre. When you’re aligned with where you’re going, it’s easier to say no to things that drain you.

Practically, I only see clients Monday to Thursday between 9am and 2pm, because I know my energy dips in the afternoon. I don’t work Fridays or weekends, and every quarter I book solo spa time to reset. Those rhythms keep me focused, recharged, and able to show up fully for both my clients and my family.

Q9: If you were mentoring your younger self at the very beginning of your mentoring journey, what would you say? What mistakes would you warn her about, and what mindset shifts would you encourage?

I’d tell her not to wait so long to ask for help. I spent years doing everything on my own, working insane hours, and living on debt because I thought struggling meant I was “proving myself.” I almost wore my hardship as a badge of honour. The truth is, success comes faster when you surround yourself with the right people. I’d tell her to back herself more, raise her prices sooner, and remember that she’s worthy of the success she’s chasing.

Q10: What is your personal vision for The Positive Vision Consultant over the next decade — what legacy or impact do you want to build?

My vision is to impact thousands of salon and solo entrepreneurs worldwide, helping them build businesses that give them both profit and freedom. I want to change the narrative in our industry — moving away from the belief that success means being overworked and underpaid — and prove that it’s possible to earn well, live well, and create lasting impact.

On a personal level, I want to set up a charity to teach underprivileged children entrepreneurship. Growing up on a council estate, living on benefits, and becoming a homeless teenage mum, I know how invisible opportunity can feel. I want to give young people hope, show them what’s possible, and equip them with the tools to create a future beyond their circumstances.

The legacy I want to leave is proof that no matter where you start, you can build the business and life you dream of — and in doing so, inspire the next generation to believe the same.

Follow Natasha on Linkedin